Repair Done Right

Promoting the safe and secure repair of electronic devices

Consumers already have a “right to repair.” They are free to choose a repairer. We believe in communicating the importance of a repair done right. Trained repairers who know how to properly use genuine parts can best achieve a safe and secure repair through the use of industry standards approved by manufacturers.

a person working on a computer card with a screwdriver


Most electronic devices are complex products, requiring a highly skilled and trained professional with proper disassembly experience. Improper handling of higher risk components or alterations can threaten consumer safety. That’s why manufacturers invest time and resources into safety protocols for repair.


In an era of sophisticated cyberattacks, we should not enact laws that will weaken the cybersecurity of our electronic devices. Consumers, businesses, schools, hospitals, banks, and industrial manufacturers need reasonable assurance that those they trust to repair their devices will do so safely, securely, and correctly.


Manufacturers continue to provide consumers with updated devices while simultaneously reducing the overall amount of e-waste generated – all under the existing product repair environment. Legislative proposals pushing the idea that manufacturers are increasing e-waste are inaccurate. E-waste generation in the U.S. peaked in 2015 and is in a period of extended decline. Repair done right reduces waste by extending device functionality.

Dispel the myths and get the facts about repair mandate legislation

our mission


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Right to Repair Laws Put Consumers At Risk

Right to Repair Laws Put Consumers At Risk COVID-19 laid bare the extent to which functioning, secure electronic devices are crucial to our lives. Legislation impacting those devices should therefore be examined with a critical eye, particularly when the effect is to create new safety and security vulnerabilities for New York residents. The New York state legislature recently

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